Return & Refund Policy

At Sudhai Airtech, we strive to ensure a seamless shopping experience and stand by the quality of our products. If you’re not satisfied with your purchase, you may initiate a return or exchange by following the guidelines below. By purchasing from us, you agree to the terms outlined in this policy.

Returns

Our return policy lasts for 7 days from the date of delivery. If 7 days have passed, we regret that we cannot offer a refund or exchange.

To be eligible for a return, products must:

• Be unused, in original condition, and in their original packaging.
• Include a receipt or proof of purchase.

Non-Returnable Items:

All products sold by Sudhai Airtech are returnable if they meet the eligibility criteria mentioned above.

Exchanges

We only replace items if they are defective or damaged. To initiate an exchange for the same item, please contact us for prior approval at info@sudhai.com or call +91 816-900-4570. Approved items should be sent to the address below:

Sudhai Airtech Pvt Ltd
Unit No.16, Road No.34,
Waghle Industrial Estate,
Thane 400604, Maharashtra.

Refunds

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.

• If approved, refunds will be processed within 2-3 business days and issued to your original payment method.

Shipping for Returns

• Return Shipping Costs: Customers are responsible for covering the return shipping costs unless the return is due to an error on our part (e.g., defective or damaged products).
• We recommend using a trackable shipping service for returns. We cannot guarantee receipt of your returned item without tracking.

Contact Us

For any questions about this policy or assistance with returns, exchanges, or refunds, you can reach us at:

• Email: info@sudhai.com
• Phone: +91 816-900-4570
• Mailing Address:
  Sudhai Airtech Pvt. Ltd.
  Unit No.16, Road No.34,
  Waghle Industrial Estate,
  Thane 400604, Maharashtra.